SHIPPING AND RETURN POLICY

Shipping

We provide fast, efficient printing and delivery of artworks.

Orders are dispatched within 1-3 days, and sent tracked via DHL express.

Postage estimates (in working days):

UK & Germany: 1-2 days

Europe (EU): 1-3 days

Europe (EEA & CH): 2-4 days

United States and Canada: 2-5 days

AU/NZ: 5-7 days

Rest of World: 2-10 days

Environmental policy

We work with a fully end-to-end carbon neutral printing partner, so all prints and framed artworks (and their delivery) are certified carbon neutral.

All papers and wood-based materials are sourced from Forestry Stewardship Council certified sustainable sources. Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition. Plastics are kept to a minimum and all packaging materials are sustainably sourced, being a mixture of recycled, recyclable or biodegradable materials.

Returns on damaged or lost artwork

In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with pictures of the damage. Once confirmed, we will endeavor to replace the edition, free of cost.

In the event that we are unable to replace the edition, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

Prints are made to order, so please choose carefully, as refunds and exchanges are not available for change of mind purchases.

Customs

Customers may have to pay a customs clearance fee as required by your port of delivery.

Got another question?

Please contact me at claire@takacsphoto.com with any other questions